This policy sets out the Know Your Customer (KYC) requirements that must be completed before a contractor starts work, receives production access, or is enrolled for recurring payments.

Purpose

The purpose of KYC verification is to:

• confirm the contractor’s identity
• confirm that payment can be made to the contractor using approved payment details
• support reasonable anti-fraud, compliance, and recordkeeping controls

Scope

This policy applies to all independent contractors engaged by the Company, including renewals or re-engagements where the Company determines that updated verification is required.

Required Information and Documents

Upon request, the contractor must provide:

• full legal name exactly matching the contractor’s identification and payment details
• current residential address
• phone number and active email address
• one valid government-issued photo identification document
• one recent proof of address dated within the last 90 days
• payment details for the contractor’s payments

Submission

All required KYC documents and information must be sent to [email protected].

After sending the documents to [email protected], the contractor must notify their primary contact by email that the submission has been made.

Submission Standards